New pet bond rules bring balance for landlords and tenants

LJ Hooker has welcomed the introduction of new pet bond regulations, which come into effect across New Zealand from today, describing them as a balanced outcome for both landlords and tenants.

LJ Hooker Head of Property Management Australia and New Zealand Cathie Crampton said the changes would help open up more rental homes to tenants with pets, while ensuring landlords have protections in place.

“For many renters, pets are family and being able to find a suitable home that allows them has often been challenging,” Crampton said.

“These new rules strike a fair balance, giving landlords reassurance around potential damage while giving tenants greater access to pet-friendly housing.”

Crampton said LJ Hooker offices across New Zealand are skilled and prepared to help landlords for the introduction of pet bonds.

“Our focus is on supporting both landlords and tenants to adapt smoothly to the new framework,” Crampton said.

Pet bonds, what it means

From today, changes to the Residential Tenancies Act mean landlords can now request a pet bond of up to two weeks’ rent when consenting to a tenant keeping a pet.

The reforms are designed to make it easier for tenants to have pets while providing landlords with an added layer of protection against pet-related damage.

Key points include:

1. Tenants must obtain written consent from their landlord to keep a pet, unless it is a recognised disability assist animal.
2. Landlords may only decline a pet request on reasonable grounds.
3. When consent is granted, landlords may request a pet bond of up to two weeks’ rent, in addition to the standard tenancy bond.
4. Tenants are responsible for any damage caused by their pets beyond fair wear and tear.
5. The new rules apply to new tenancies or when a new pet is introduced to an existing tenancy.

Crampton said the introduction of pet bonds formalises an area of renting that previously caused uncertainty for both sides.

“This change provides structure and clarity. It helps property managers navigate requests consistently and sets clear expectations for tenants from the start,” she said.

“It’s a positive step forward that will help more Kiwis find homes that suit their lifestyles, including those with much-loved pets.”