A fairer approach for pet owners and landlords

From December, New Zealand’s Residential Tenancies Act is being updated to make it easier for renters to have pets while ensuring landlords have appropriate safeguards in place.

LJ Hooker Head of Property Management Australia and New Zealand Cathie Crampton said the changes will open more rental homes to pet owners, something that has long been a challenge.

“For many renters, pets are family and being able to find a suitable home that allows them has often been challenging,” Crampton said.

“These new rules strike a fair balance, giving landlords reassurance around potential damage while giving tenants greater access to pet-friendly housing.”

Crampton said LJ Hooker offices across New Zealand are ready to guide both landlords and tenants through the transition.

“Our focus is on supporting both landlords and tenants to adapt smoothly to the new framework,” she said.

How the new pet bond rules will work

From 1 December 2025, landlords will be able to request a pet bond of up to two weeks’ rent when agreeing to a tenant keeping a pet. This bond is in addition to the standard tenancy bond and is designed to provide additional protection against pet-related damage.

The reforms also establish clear guidance for how landlords can grant consent for pets and how both parties manage any damage or bond refunds.

Key points from Tenancy Services

1. Landlord consent is required: Tenants can keep a pet if their tenancy agreement allows it, or with written consent from their landlord.
2. Reasonable grounds for refusal: Landlords can only decline a pet request if they have a good reason (reasonable grounds).
3. Pet bond: Landlords who consent to a pet can charge a pet bond of up to two weeks’ rent. Only one pet bond can be held at any time.
4. Pet-related damage: Tenants are fully responsible for pet-related damage that is more than fair wear and tear.
5. Conditions of consent: Landlords can include reasonable conditions with their consent—for example, specifying the type or number of pets allowed.
6. Bond management:
   • Landlords must clearly state how much is being charged for both the general bond and the pet bond.
   • If a pet leaves the property, the tenant can request the pet bond to be refunded.
   • If a new pet is introduced, a new pet bond may be charged.
   • If rent increases, landlords can request a top-up for both the general and pet bonds.
   • The Tenancy Tribunal can order either bond to be used to cover any outstanding costs if required.
7. Disability assist dogs: These animals are exempt from the pet consent and pet bond requirements. Landlords cannot charge a bond or require permission for recognised disability assist dogs.

Existing tenancies with pets

If you already have a lawful pet at your rental property before 1 December 2025, here’s what you need to know:

• You do not need to ask your landlord again for consent for your existing pet.
• Landlords cannot introduce new conditions or charge a pet bond for existing pets.
• Tenants will still be fully responsible for any pet damage beyond fair wear and tear.
• If you later obtain consent for a new pet, your landlord can charge a pet bond and set reasonable conditions.

Providing structure and clarity

Until now, pet ownership in rentals has been an uncertain area, often leading to differing expectations between landlords and tenants.

Crampton said the introduction of pet bonds formalises this area of renting and gives both parties confidence.

“This change provides structure and clarity. It helps property managers navigate requests consistently and sets clear expectations for tenants from the start,” she said.

Supporting more pet-friendly homes

With pets playing such an important role in many households, the introduction of pet bonds is a positive step toward more inclusive renting across New Zealand.

“It’s a positive step forward that will help more Kiwis find homes that suit their lifestyles, including those with much-loved pets,” Crampton said.

At LJ Hooker, property managers are committed to helping landlords and tenants prepare for the new pet bond regulations—ensuring a smooth transition and a fair approach to renting with pets.

Want to know how the new pet bond rules affect you?

Contact your local LJ Hooker property management team for advice and guidance on managing your rental or tenancy under the new framework.